![]() ![]() Social distancing measures are in place a shield is in place between staff and guests in main contact areas periodic temperature checks are conducted on staff guests are provided with hand sanitizer. Disinfectant is used to clean the property commonly-touched surfaces are cleaned with disinfectant between stays bed sheets and towels are laundered at a temperature of at least 60☌/140☏. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. The provision of housing is linked to their trade, business, or profession. ![]() This property is managed by a professional host. Special requests can't be guaranteed and may incur additional charges. Special requests are subject to availability at the time of check-in. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)Ĭharges for extra guests may apply and vary according to property policy.Ī cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in. This property accepts credit cards cash is not accepted Special requests are subject to availability upon check-in and may incur additional charges special requests cannot be guaranteed Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges This Webster hotel is smoke free.Įxtra-person charges may apply and vary depending on property policy A complete renovation of Holiday Inn Express & Suites Rochester Webster, an IHG Hotel was completed in June 2019. The business-friendly Holiday Inn Express & Suites Rochester Webster, an IHG Hotel also features coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. Event space at this hotel measures 2002 square feet (186 square meters) and includes conference space. A business center and meeting rooms are available. Holiday Inn Express & Suites Rochester Webster, an IHG Hotel offers its guests an indoor pool and a 24-hour fitness center. Posted by SCOTT, from SYRACUSE on Oct 31, 2022 I sent them the chat I had with 2 reps and am waiting their response. After the trip, I was notified by Travelocity that the hotel said I stayed 3 nights (not 2) so no refund was coming. I called the hotel to confirm that I was not arriving until Friday and they said as I paid with Travelocity but work it out with Travelocity. I would be billed for 3 days and be refunded by Travelocity a few days after completing my stay. Was told it was all set and the hotel would waive the penalty charge. I also booked 3 nights (Thurs-Sat) thru Travelocity. The grounds and complimentary breakfast were very good. Normally OK but only had low hanging wardrobe and we had formal clothes that we had to hand on the bathroom door hook. I requested adjoining rooms with my daughter's family and was accommodated, but this resulted in my having a handicapped room. :Property has been updated in the past few years. ![]()
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